A couple of days after our new table was delivered, before Christmas, it developed a big crack right down the middle. We were fairly distraught - it was a bit of a big investment for us. David, the maker, was very good about taking it back and making us a new tabletop. It had been too high, and he fixed that as well. Last week it was returned to us and we are really delighted with the result. The kids have already started the process of personalising it - apparent it is "too hard" to remember to put something under the paper when you are drawing. Sigh.